Last updated: January 2026

CasinoFR Privacy Policy – Your Data Is Completely Safe With Us

This page clearly explains how we use, store, and protect the information you provide when you join CasinoFR.

CasinoFR adheres to international data protection standards. Your information is never sold or shared with third parties without your consent.

256-bit
SSL Encryption
GDPR
Agreed Data Policy
0%
Sale or Sharing of Data
30 Days
Data Deletion Timeframes
01

What information do we collect?

Certain information is collected while you use the CasinoFR platform. This falls into two categories: information you provide voluntarily, and information collected automatically from your device or browser.

Information you provide directly:

  • Full name, date of birth & gender (collected at registration)
  • Email address and mobile number
  • Residential Address
  • ID document details — NID, passport, or driving licence (for KYC verification)
  • Payment method details – Mobile Pay/Nagad/Rocket number or bank account information

Automatically collected information:

  • IP address & geographic location (down to city level)
  • Device type, operating system, and browser information
  • Your activity on the platform – pages visited and time spent
  • Gaming history, betting patterns, and transaction records
  • Session Information & Cookie Data

CasinoFR never stores your full payment card number. Only the partial details required for transaction confirmation are retained, and these are kept in encrypted form.

02

How is your information used?

Data collected is used only for specified purposes. CasinoFR will never use your personal information for unrelated or unauthorized ends.

Data TypePurpose of UseLegal Basis
Identity InformationAccount Creation & VerificationContract Performance
Payment InformationTransaction ProcessingContract Performance
Contact InformationSupport & NotificationsLegitimate Interests
Activity DataPlatform improvement and personalizationConsent
IP & DeviceSecurity & Fraud PreventionLegal Obligations

CasinoFR uses your data to enhance your experience — such as suggesting games you may enjoy or showing you relevant offers. All personalization is done in your best interest.

03

Cookies & Tracking Technologies

Cookies are used on the CasinoFR website and app. These are small text files stored on your device that help enhance your browsing experience.

CasinoFR uses three types of cookies:

  • Essential cookies: Required to maintain your login session and ensure core platform functionality. These cannot be disabled.
  • Functional Cookies: Used to remember your language and preferences. Disabling these means your settings will reset each visit.
  • Analytics Cookies: To understand which parts of the platform are used most. These are collected with your consent.

You can delete or block cookies at any time through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

04

Sharing Information with Third Parties

CasinoFR never sells your personal data. However, limited information may be shared with trusted partners in certain specific circumstances:

  • Payment Processors: To process transactions via Mobile Pay, Nagad, or Rocket.
  • Game Providers: Technology partner for Live Casino games.
  • Security Services: For fraud detection and identity verification.
  • Legal Authorities: In response to a court order or a valid government request.

CasinoFR enters into strict data processing agreements with every third party, ensuring they use your information only for the specified purpose and in compliance with our privacy standards.

CasinoFR never shares your information with third parties for marketing purposes. Your email address and phone number are never passed on to other companies.

05

Data Retention Period & Security Measures

CasinoFR stores your data with the highest level of security. Information tied to an active account is retained for as long as the account remains open. After closure, records are generally kept for up to 5 years in accordance with legal obligations, after which they are securely deleted.

Our security layers include:

256-bit SSL/TLS Encryption
All data transmissions are encrypted – no one can intercept or read them in transit
AES-256 database encryption
All sensitive data stored on our servers is kept in encrypted form
Firewall & DDoS Protection
Unauthorized access and attacks on our servers are actively prevented
Regular Security Audits
Penetration testing and vulnerability scanning by independent experts
24/7 Security Monitoring
AI-powered systems detect unusual activity in real time

You also play a role in keeping your data safe. Use a strong password, never share it with anyone, and always log in through the official CasinoFR site.

06

Your Data Rights

You have specific rights over your personal data. CasinoFR respects these rights and will respond to any request within a reasonable timeframe.

07

Children's Privacy Protection

CasinoFR is an adults-only (18+) platform. We do not knowingly collect data from anyone under the age of 18. An age verification process is in place at registration, and proof of age may be requested if there is any doubt.

If a child or minor has registered an account by mistake and you become aware of it as a parent or guardian, please contact the CasinoFR Help Centre immediately. We will close the account without delay and delete all associated data.

08

International Data Transfers

As CasinoFR is an international platform, your data may at times be processed on servers located in different countries. All such transfers strictly follow international data protection standards.

We ensure that any cross-border data transfer complies with both the local laws of the destination country and international standards — in particular, GDPR. Adequate data protection is maintained through the use of Standard Contractual Clauses (SCCs).

09

Privacy Policy Changes

CasinoFR may update this Privacy Policy at any time. For significant changes, you will be notified in advance via email or an on-platform notification.

The date of each update is noted at the top of this page — we recommend checking back regularly. Continued use of the platform after any changes are made will be considered your acceptance of the updated policy.

10

Privacy Contact

For any questions, requests, or complaints regarding your personal data, please contact our dedicated Data Protection team:

  • Email: privacy@casinofr.net
  • General Support: support@casinofr.net
  • Live Chat: Log in to the platform and reach us through the Help Center

We typically respond to data-related requests within 30 business days. For more complex cases, additional time may be required — you will be notified in advance if that is the case.

Your Data Rights

Your rights under GDPR and international standards, as upheld by CasinoFR

Right to Access

You have the right to know what information CasinoFR holds about you. Upon request, a full copy of your data will be provided within 30 days.

Right to Rectification

If any of your information is incorrect or out of date, you can request a correction. Some details can also be updated directly from your profile page.

Right to Erasure

After closing your account, you may request that your data be deleted. Where no legal obligation requires retention, this will be completed within 30 days.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be restricted — for example, while a dispute over the accuracy of your information is being resolved.

Right to Data Portability

You may request an export of your data in a portable format (CSV or JSON). This is particularly useful when moving to another platform.

Right to Object

You can opt out of marketing emails or personalized ads at any time — easily managed through your settings or by contacting support.

Frequently Asked Questions

Common questions from users about betting records and live streaming

After logging in, go to the "My Account" section. There you will find two separate tabs:

Bet History: Your complete betting record is available here — including date, match/game name, stake amount, odds, and result. Use the filters to look up records for a specific date or game.

Transaction History: A full record of all deposits, withdrawals, and bonuses is available here. You can view the transaction ID, amount, and status for each entry.

In line with our data retention policy, all your records are kept for a minimum of 5 years. If you have trouble accessing older records, please contact the Help Centre.

To view live scores and real-time match updates on CasinoFR, head to the "Match Odds" section. There you'll find live scores, over-by-over updates, and in-play betting options for all ongoing matches.

For live streaming, keep in mind that many matches can be watched directly within CasinoFR, provided you have an active account and a minimum balance on the relevant event. Even when a stream isn't available, real-time scores and statistics are always kept up to date.

This feature is even more convenient on the mobile app. Download the app to receive push notifications with important match updates.
🔒

Your data is secure — play with confidence at CasinoFR

With world-class encryption and a strict privacy policy, CasinoFR is the platform you can trust.

⚠️ 18+ | Play Responsibly

বাংলা